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Terms & Conditions
   
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From a Customer Requiring APO Delivery: Super - Thanks! You know, you are one of the few office supply stores that sends to APOs - you should advertise that more. Office Depot, Staples, etc don't ship to APO. Amazon.com is spotty depending on the individual item description.

Rebates & Special Deals

Rebates

#1 - Buy a 3M White Board or Cork Board - Receive Free Accessories  <Rebate Form>

3M Cork Board

#2 - Purchase $100 of Writing Products and Receive a $25 Gas Gift Card <Rebate Form>

 

Green Products

You spoke and We listened.  Coming soon to this site will be a large number of "Green" Products for all of your office needs.

Shipping and Returns Policy General Shipping Information:
Free shipping and handling for all orders over $50.00 shipped within the continental United States and to APO/FPO addresses. Orders up to $49.99 will be charged standard shipping rates. All orders will be shipped UPS ground or best way as determined by ProOffice360.com unless you indicate otherwise. Free shipping applies to UPS ground or best way shipments only. UPS Next Day and UPS 2nd Day shipping are available for an extra charge. Shipping charges will be calculated at check-out based on destination zip code and weight of shipment. Orders placed by 12:00 noon (Central Standard Time) will be shipped the same business day. Orders placed after 12:00 noon (Central Standard Time) regardless of shipping method selected will be shipped the following business day.

Backorder Policy
We make every effort to ensure that we always have the products you need, when you need them. However, occasionally, an item may be out of stock. If this is the case, be assured that every reasonable effort will be made to quickly fill your order. If an item you requested is out of stock, we will automatically backorder it, and notify you via telephone or e-mail. At that time, you may advise us if you would like to have that item shipped to you when it is in stock, or you may request that we cancel your order. We will immediately ship all items that are in-stock at the time we receive your order and ship any backordered items as soon as they are available. You will not be charged any additional shipping and handling charges on backordered items.

Shipping to Alaska, Hawaii and Puerto Rico:
ProOffice360.com will ship your order UPS Next Day, or UPS 2nd Day. Shipping charges will be calculated at check-out based on destination zip code and weight of shipment.

Shipping to Canada:
Please select "Canada Standard" or "Worldwide Express" from the Shipping Method drop down menu to calculate your shipping charges. Please remember that there may be additional duties and taxes charged to your order that are not reflected in our prices. Please check with your local Customs Office for those charges.

Shipping to APO/FPO addresses:
U.S. domestic shipping rates apply. Please select "AP Military Mail," "AE Military Mail" or "AA Military Mail" from the State drop down menu. Enter "FPO" or "APO" in the City field. Select "United States" from the Country field. Packages will be sent via USPS Parcel Post.

All Other Foreign Shipments:
All foreign shipments must be a minimum of $500.00 and must be phoned in to 1-847-956-6500. Foreign shipments cannot be processed via the internet.

 

Returns and Exchanges:
If you are not completely satisfied with your merchandise, just return it within 90 days of receipt in its original condition. You will receive a full refund of the item price subject to the following:

Original and return shipping charges will be included in the refund only if the return was the result of our error.

If you took advantage of any Free Shipping promotion when placing your order, the original shipping savings associated with the returned item(s) will be deducted from the refund amount unless the return was due to our error.

If you return an order that was placed using a promotional discount , you will not be refunded for the amount of the promotional offer as this discount was deducted from the original purchase amount.

If you return an order that was placed using a Free Merchandise offer, the value of the free merchandise associated with the returned item(s) will be deducted from the refund amount unless the free merchandise is included with your return.  

Personalized or custom-made items are, regrettably, non-returnable.

To Return Merchandise:
Please complete the appropriate section on the pink invoice enclosed with your order. Return the invoice and package to:

ProOffice360.com
3550 W. Salt Creek Lane
Suite #110
Arlington Heights, IL  60005

Please repack item(s) using the original packing materials if possible, or use a strong corrugated carton and packing. Tape the package securely. For your protection, please return by insured mail or UPS and save the receipt for your records. Foreign Shipments: Call Customer Service at 847-956-6500 for Return Authorization.

Merchandise Arrives Damaged:
Please keep the original box and packing materials for the damaged items. Call our Customer Service Dept. at 847-956-6500 and we will tell you how to handle the damaged shipment. Please have your invoice number (on the front of the invoice) handy when calling.

Credits:
For returned items, we will gladly credit the credit card used to purchase your items. Please allow 2 billing cycles for a credit to appear on your credit card statement for items(s) returned.

Order Processing:
ProOffice360.com. reserves the right to refuse any order and to correct any pricing errors.

 

Our Blog

A Guide to Selecting Sheet Protectors
Selecting Sheet Protectors for business or personal use can sometimes be confusing.  Our new website www.sheetprotectors.biz sells a wide variety of these products for all types of requirements.  One of our best selling products is the traditional sheet protector with the black paper with side loading.  We have created a downloadable guide to help you [...]

Dental Health Month for your Pet
February is dental health month.  PetProducts360 is dedicated to the health and well begin of our pets.  So it is a good time to review the most prevalent dental disease in our dogs and cats; periodontal disease. Would you be surprised to know that periodontal disease is the most common disorder in dogs and cats [...]

Different Uses of Shop Ticket Holders by Businesses
Shop Ticket Folders are used by all types of businesses, replacing standard Sheet Protectors due to their size and options. We are often asked by potential customers to assist them in finding the correct “Protective Holder” for what they consider their unique business requirements.  Here are some common uses for our Shop Ticket Holders: Manufacturers [...]

National Take Your Dog to Work Day
PetProducts360.com wants you to mark your calendars.  June 25th is National take your dog to work day. To prepare your dog for a successful day at the office, he should be comfortable in new environments and greeting strangers. That means providing lots of practice before the big day by taking him along with you everywhere [...]

New Manual Being Published for Exact’s Synergy Enterprise
A new manual for Exact’s Synergy Enterprise Customers is being completed.  This document describes the use of all of the fields within workflow requests. This manual will be available on our website at the end of April.  The manual will be priced at $125 and will be available as a downloadable PDF document. We are [...]

Now Selling on Amazon – www.PetProducts360.com
Our new e-commerce business venture, PetProducts360.com is now live on Amazon.com.   We have begun selling cages for birds, small animals and dogs on Amazon.  During the first quarter of 2010, we will be drastically increasing the variety of products that we will offer for your pets.  Our website is sure to become your first stop [...]

Pet Insurance, Luxury or Necessity?
Pet insurance grows in popularity It’s a brand new year, but many people are still unemployed and struggling to make ends meet. A need for better budgeting may be just one of the reasons that an increasing number of pet owners are climbing aboard the pet insurance bandwagon. Our goal at PetProducts360.com is to help [...]

PetProducts360.com adds PetTracking
PetProducts36.com has just added a new inovative product called The Spotlight GPS Pet Locator.  This SpotLight GPS Pet Locator, is dedicated to giving pet owners complete peace of mind through the most advanced technologies for pet tracking and through our partner AKC CAR Companion Animal Recovery (AKC CAR) for recovery services. This combination of support [...]

PetProducts360.com is Live on the Internet
On Monday of this week, www.petproducts360.com went live on the internet.  After months of researching Pet Industry trends, selecting vendors and building a world-class internet site, the site was turned on.   Our plan is to offer high quality pet cages (for birds or small animals) and other accessories that consumers will be hard pressed to find in [...]

Possible Tax Break for Animal Owners
Tax breaks may become available to pet owners.